Your suggestions and feedback
are very important. Use the form on this page to tell us of
your ideas for enhancing our products, or improving our
customer service, or anything else that comes to mind. As our
products are based on open-architecture, we shall be pleased
to customise certain aspects to your exacting standards. We
should be in a position to revert with our proposal for
affecting those changes upon hearing from you.
Support Line : 09 - 845 6640 open 8:30am to 5:00pm*
to all customers on regular support contract
To report a software problem,
please use our Bug Report Form
If you're experiencing a
problem with one of our software products, please fill out and
submit the following bug report form.
You may also want to check out our list
of known problems.
If what you want to tell us
is really more of a suggestion or a request for enhancement,
please use our suggestion form instead.
When you submit your bug
report, it will be entered into our database for tracking
purposes. After an initial assessment by our support
department, the resolution of the problem will be assigned to
an appropriate engineer. Periodically we will post notices
regarding bugs reported by our customers in the Known
Problems section of this page, and tips or workarounds on
the FAQ page.
Please be as specific as
possible when describing the problem.
We may need
to contact you for more information, such as if we have
trouble reproducing the problem you describe.
There are no
known problems with the current running versions of TopGear.
We shall, however, keep this section updated based on
complaints that we receive and will also post workarounds for